DBS DigiDocs

Digital solution for your cross-border payments and collections

DBS DigiDocs

Digital solution for your cross-border payments and collections

At a Glance
A digital solution fully digitizes and automates cross-border payments and collections.


No more paper submission, the whole process is electronic, support the online declaration

Intelligent Doc Check

Intelligent Doc Check

Use AI to speed up document check

One-stop platform

One-stop platform

One-stop integrated platform, offer Cross-border payment + electronic documents + foreign exchange + Outward SWIFT gpi, Inward SWIFT gpi + online declaration for Cross-border collection

Quick onboarding

Customers self-service activation in Online Banking IDEAL, free service


Customers can track cross-border collections and fill in BOP information in IDEAL or IDEAL Mobile, anytime, anywhere, with shorter turnaround time (after customers fill in BOP information online, the collection of Goods Trade & equivalent to less than US$50,000 Service Trade will be credited at real-time without manual intervention)

How it Works

Cross-border Payments for Importers

You can submit your payment instructions and supporting documents digitally to DBS. Upon real-time validation of your documents, outward remittance under Goods Trade is made to your overseas beneficiary.

Cross-border Collections for Exporters

Upon receipt of notifications for incoming payments, you input the Balance of Payment (BOP) information and Inward Telegraphic Transfer (ITT) declaration for inward remittance via DBS IDEAL to receive immediate credit into your account.

How to Apply

Call us on 400 821 8881 or visit any of our Branches for more details. You may also email us and arrange our Relationship Manager to call you.

Who is eligible to apply for DBS DigiDocs?

The corporate customers having a good compliance and credit record for foreign currency settlement with DBS are encouraged to apply for this free service.

How can I apply for this service?

You can directly activate DigiDocs in IDEAL: You can enter the menu "Administrator Settings" in IDEAL → apply for DBS DigiDocs → confirm the 'Terms and Conditions of Service' → click 'Register', you sign up for the service online. IDEAL Resource Center provides "DBS DigiDocs Introduction and User Guide" with pictures and texts for use.

Do you support notifications by email or Mobile banking app?

Yes, we support both email and Mobile banking app notification. You can set up your preference on DBS IDEAL.