Dear Valued Customer,
Thank you for your long-standing support and trust in our bank.
Please note that the WeChat service platform for Type II accounts (WeChat official account "星展银行个人在线服务") will be discontinued by the end of this month. To ensure the security of your funds and the protection of your investment rights, please transfer your funds to your linked bank card via WeChat service platform before the deadline. If you still hold BOSERA Fund balance, please kindly redeem them via WeChat service platform before proceeding with the fund transfer.
Please be informed that if you wish to continue inquiring and operating your fund shares after Dec 31,2025, we will release the specific operation method in the near future.
Customer Service & Complaint Hotline: 400 820 8988
Customer Service & Complaint Email: [email protected]
Or have someone contact you
Complaint Procedure
