Direct Debit

Enable customer to initiate cross-bank collections quickly and easily

Reduce the time spent collecting payments in cash or cheque from your customers with DBS Direct Debit. It is a collection service where you authorise us to collect payments and funds from your customer's bank accounts from different banks. This not only helps you eliminate unnecessary paperwork, but it allows you to start collecting payments, credited directly into your account, in a matter of days instead of weeks.


Why choose DBS Direct Debit?

  • Enable your customers to set up DDA so you can start receiving payments almost immediately and improve your business cash flow and working capital
  • Eliminate unnecessary paperwork and administrative costs with this cost-effective collection facility done electronically. Our application is simple and efficient
  • Allow your customers the flexibility of maintaining their bank accounts with any bank
  • Manage your DDA details easily


How does Direct Debit work?

Your customer (also known as the remitter or payer) signs a Direct Debit Authorisation form to allow you to debit from his/her account, the amount specified and on a predetermined date.

You can then initiate the collection by sending us an electronic Direct Debit Instruction (DDI) file via IDEAL™ (file exchange) or via IDEAL™ Connect containing the remitter / payer’s account information and the deduction amount. This will be sent out for clearing through Guangzhou UMS.

Is there a fee for each transaction?

Yes, please refer to our pricing guide.

What is the cut-off time?

The DDI file needs to be uploaded to Guangzhou UMS by 3pm on a working day, otherwise the collection will be processed the next working day.

May I apply for Direct Debit Instruction (DDI) services in foreign currencies?

No. DDI services are only available for collections in CNY.


How do I apply?

Simply call us at 400 820 8988 (or +86 400 820 8988 if you're overseas) or visit any of our Branches. You may also email us and our Relationship Manager will contact you as soon as possible.



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Best SME Bank of the Year, China 2015

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