Digital Certificate and 6-digits Transaction PIN is introduced to provide a secure way of performing transactions which require a higher level of authentication without the need of carrying a physical Secure Device.
Transaction Risk Level and When Transaction PIN shall be used
Low Risk Rated Transaction Type - No extra authentication required after login | ||
Inquiry Service | Inquiry Service like Balance, Transaction History, Portfolio etc | |
Debit Card Service | Report Loss Decrease Card Limit(s) | |
Account Service | FCY Account Opening | |
Local Transfer Service Oversea Remittance Service | Fund Transfer within own DBS Accounts Delete Payee Decrease Fund Transfer/Remittance Limit(s) | |
Other | Change Nickname Disable Biometric Login
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Medium Risk Rated Transaction Type - Authenticated by Transaction PIN if customer has setup Transaction PIN already - Authenticated by SMS OTP if customer has not setup Transaction PIN | ||
All transaction not listed in Low Risk Rated, High Risk Rated and Security Related Transaction | ||
High Risk Rated Transaction Type - Authenticated by Transaction PIN + SMS OTP | ||
Local Transfer Service Oversea Remittance Service | Add Payee | |
Edit Remittance Payee | ||
Transfer to new payee | ||
Single or Accumulative Fund Transfer/Remittance Limit >= CNY 50K equivalent | ||
Transfer/Remittance Limit Service | Increase Transfer / Remittance Limit(s) | |
Debit Card Service | Increase Debit Card Limit(s) | |
Security Related Transaction | ||
Device Association | Authenticated by SMS OTP | |
Register for DBS digibank CN Forget User Name Forget Login Password | Either approach of identity verification+ SMS OTP (“Verification A”) | |
Download/Redownload Digital Certificate Setup Transaction PIN Forget Transaction PIN | Either approach of identity verification+ SMS OTP (“Verification B”) | |
Remarks: - Identity verification approaches include Facial Recognition (applicable to PRC residents only), DBS China Debit Card Authentication and Email Code Validation - If any identity verification approach has been used in Verification A, then it will be excluded from identity verification approaches in Verification B by system control |
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