ANZ Retail and Wealth Acquisition Update

The ANZ acquisition announcement

On 31 Oct 2016, DBS Bank Ltd (DBS) announced that it will acquire the retail and wealth business of ANZ Bank Ltd (ANZ) in five markets (China, Hong Kong, Singapore, Taiwan and Indonesia).

We look forward to welcoming you to DBS Treasures.

You will be served by our wealth professionals - a team with many years of expertise and experience in building wealth. Furthermore, you will enjoy access to a wider range of personal banking services, more diversified financial products and value-added services.

Frequently Asked Questions:

Q:How long will the acquisition process take? Do I need to do anything?

A:The acquisition is anticipated to be completed in China by 2H 2017 and in all markets by early 2018, subject to all in country regulatory approvals. For now, it is business as usual and there will be no immediate impact on your banking relationship with ANZ. ANZ will provide further updates when any change is made to your existing banking arrangements with them. In the meanwhile, you may follow us on WeChat through searching ‘DBSTreasures’.

Q: I am currently an ANZ customer. Why should I move to DBS?

A: DBS China has been rapidly expanding across the country; operating out of 12 branches and 23 sub-branches, whilst more than doubling our staff strength to over 2,300. In addition to wealth management, our expertise encompasses corporate banking, global trading services, treasury & markets and SME banking; enabling us to deliver tailor-made products and solutions, coupled with world-class financial thinking and regional opportunities to ensure your investment objectives are met with the highest of banking standards.

You live in a world that is moving faster, smarter and more connected. Named the World's Best Digital Bank by Euromoney, DBS Treasures is at the forefront of leveraging digital technology to shape the future of banking; empowering you to bank with ease with digital tools such as mBanking, iBanking and iWealth solutions.

DBS is acclaimed for its leadership in the region, having been named Asia’s Best Bank by The Banker and Euromoney, Asian Bank of the Year by IFR Asia and Safest Bank in Asia by Global Finance for eight consecutive years from 2009 to 2016.

China is a key priority market for DBS and DBS Chinas unparalleled local knowledge and capabilities have been widely acclaimed by esteemed regional and local media, government bodies and industry associations alike. Amongst other accolades, DBS China has also been conferred the Best Consumer Bank (foreign bank) by Global Finance in 2015 and Best Wealth Manager, China in 2016 by The Asset.

Q: During the interim, what will happen to my existing products and services with ANZ (e.g. payments, loans, investment products and cross border accounts)?

A: There will be no immediate changes to your banking relationship with ANZ. The existing terms and conditions, repayments, interest rates, fees and charges, as well as benefits, will continue to apply until further notice. DBS will work closely with ANZ to ensure a seamless transition, and ANZ will be in touch with you when any change is made to your existing banking arrangements.

Q: Who do I contact to find out more about my account in the interim?

A: Please continue to call your Relationship Manager from ANZ China.

Q: What should I do if I already have banking relationships with both DBS and ANZ?

A: In the near term, your relationships with both DBS and ANZ remain unchanged. Your DBS Relationship Manager will contact you after the transfer completion date to discuss your relationship with DBS going forward.