Online Banking - IDEAL™ 3.0

Account Information at your Fingertips

• Single access to all your business banking accounts across the DBS network
• Personalised dashboard that displays key account information upon login
• View enriched account statements and transaction advice slips for the last six months
• Schedule reports such as account statements and remittance advice to be delivered automatically to your email address
• Receive real-time alerts for important activities such as payment due, low balance and incoming funds

Seamless Payments and Transactions

• New Transfer Wizard eliminates banking jargon and recommends available payment types for your transactions
• Set up template and file upload arrangements for frequent transactions including payroll
• Leverage bank and beneficiary libraries to input your beneficiaries quickly and accurately
• Notify your beneficiaries upon successful transactions via beneficiary advising
• Make overseas payments with previously purchased FX contracts
• Integrate with your ERP system for a seamless payment and reconciliation experience

Trade Finance

• Manage your trade cycle on a single platform, from order to production, shipment, delivery and settlement
• Access a wide range of trade instruments and sign up for accompanying alerts and notifications
• Submit trade finance applications quickly and easily via straight-through-processing forms

Mobile Banking

• Access your account via our specially designed iPhone App or any smartphone browser
• View your account balances and activities anytime, anywhere
• Approve transactions at any time, from anywhere

Pricing Packages

Enquiries

View account statements, trade transactions, remittance advice slips, enquire on Fixed Deposits and subscribe to alerts and trade notifications

Payments

Make payments locally and internationally via Intra Company Transfer, Account Transfer, Domestic Transfer or Telegraphic Transfer

Payroll

Make payroll transfers to multiple recipients on a regular basis

Trade

Enquire about trade transaction details and history. Submit new trade applications including Documentary Credit, Documentary Collection, Guarantees, Standby Letter of Credit and Trade Loan. Provide acceptance of Import Bills and settlement instructions

1. If you are an:
   1. Existing DBS Corporate Banking customer and would like to sign up for IDEAL™ 3.0

    

   Download, unzip and complete the Application Pack containing:

   • Application Form
   • Sample Form for Reference

1. If you are an existing IDEAL™ customer and would like to request any of the following:
   1. Update Account Numbers
   2. Add, Remove or Update Users
   3. Update Authorisation Policy
   4. Modify Account Settings & Other Instructions
   5. Request for New User Login PIN
   6. Unlock User Access
   7. Unlock or Replace Security Devices

    

   Download, unzip and complete relevant pages of the Maintenance Form

    

   If you’ve forgotten your Org ID and User ID, please contact us at 400 821 8881

1. If you are an IDEAL™ Transaction customer, you are eligible for a free onsite Training session to learn how to get the most out of DBS IDEAL™:

    

   Please contact us at 400 821 8881.

    

2. If you are a new IDEAL™ customer, you may also need the following:
   • First-time Login and Security Device Registration Demo
   • Product Guide

We have discovered a malware that steals customer information. Click here for details.

Important tips on how you can safeguard and protect your PIN:

• Never reveal your PIN to anyone
• Never use the same IDEAL™ PIN for other web-based services
• Select a unique PIN so it's difficult for anyone to guess (e.g. not to use birth dates or phone numbers)
• Do not use sequential or repetitive numbers (e.g. 123456 or 111111)
• Memorise your PIN. Do not write it down or store it
• Change your PIN regularly by using the Administration Services > My Tasks > Change of PIN service (minimum six digits, maximum nine digits)
• Change your PIN immediately if you suspect any unauthorised access
• Before entering your User ID and PIN, check that the site you are visiting belongs to DBS by verifying that the URL displayed in the Internet browser is correct
• Ensure that IDEAL™ URL is preceded by "https" and there should be a security icon that looks like a lock or key on the Internet browser
• Use the latest Internet browser for updated security features
• Avoid storing Organisation ID/User ID/PIN in your browser’s cache
• Avoid using shared/public computers to access IDEAL™
• Ensure your anti-virus software is updated regularly against the latest Trojan viruses

Important tips on how you can safeguard and protect your DBS IDEAL™ Security Device:

• Never reveal your IDEAL™ Security Device PIN to anyone.
• Each IDEAL™ Security Device is unique and tagged to your User ID. You will not be able to use another person's registered security device to input as your IDEAL™ Security Access Code.
• Do not leave your IDEAL™ Security Device unattended and always keep it under lock and key when not in use.
• Never tamper with your IDEAL™ Security Device.
• Change your IDEAL™ Security Device PIN regularly by pressing and holding the red for more than two seconds.

Note:

• No DBS employee will ever ask you for your PIN for any reason
• Login to IDEAL™ regularly to ensure that your credentials are valid and active. For security reasons, we may revoke access to IDEAL™ if your authorised representatives do not login to the system for more than a year.

Visit the DBS Security website for more information including the latest news and tips to help enhance your online banking security.