How would you rate your recent experience with your Implementation Manager in each of the following? For each item, please indicate the appropriate score, using the rating below.
5 – Excellent (Exceeds expectation)
4 – Good (Consistently meet expectation)
3 – Satisfactory (Adequately meet expectation)
2 – Weak (Sometimes fails to meet expectation)
1 – Unacceptable (Never meet expectation)
NA – Not applicable