How to deregister your Mobile Banking profile
Call us
You can call our customer service hotline at
+86 4008208988
Visit us
You can visit our nearest branch to request for deregistration.
Under normal circumstances, we will complete the deregistration within 1 working day after receiving your request.
Other information:
Customer Service & Complaint Hotline: 400 820 8988
Customer Service & Complaint Email: [email protected]
Or have someone contact you
Complaint Procedure
