Previous version of DBS Chip Debit Card will expire by the end of Dec 2023 thus no longer acceptable on ATM and POS. Please visit any of our sub-branches with your identification document and the said card to replace it with a new one.
DBS Debit Card Users’ Guide has been updated.
DBS, with its global reach and deep roots in Asia, allows you to enjoy worry free travel with a DBS Card in hand with nationwide coverage and ATM support.
You will also enjoy the added convenience of zero cash withdrawal fees at our ATMs in Asia’s top two commercial and financial hubs apart from China.
Can be used at any DBS Bank branch and every other ATM within the China Unionpay network.
Transfer funds at any DBS Bank branch or UnionPay label ATM in China. Enjoy the convenience of real-time transactions for all transfers to personal DBS accounts opened in China.
Simply look for merchant outlets that accept the China UnionPay card to enjoy the convenience of shopping or hotel bookings, just like a credit card.
DBS China debit card, enjoy free cash withdrawing from ATM with “UnionPay” label in China mainland; the same from DBS bank ATM with “UnionPay” label in Hong Kong SAR and Singapore.
Your DBS debit card can withdraw CNY cash from ATM machine through your pre-defined primary RMB account. If you have any question, please do not hesitate to contact your relationship manager or call our 24 hour customer service hotline: 4008 208988.
PIN:You must use a 6-digit PIN as your transaction PIN when using the card. You can change your PIN at any DBS Bank branch.
Report a Lost CardIf your card is lost or stolen, please call our 24-hour customer service hotline immediately to report the loss. After reporting the loss through our customer service hotline, please come in person to a DBS Bank branch with your valid identification to cancel the report, apply for a new card, or to terminate the card.
Retained Cardplease follow the card retrieval procedure specified by the relevant bank.
Call our DBS 24-hour personal banking hotline at 400 820 8988
Customer Service & Complaint
Hotline: 400 820 8988
Customer Service & Complaint
Email: [email protected]
Or have someone contact you