Your Debit Cards
DBS, with its global reach and deep roots in Asia, allows you to enjoy worry free travel with a DBS Card in hand. Your DBS Card can be linked with up to 3 RMB accounts, with nationwide coverage and ATM support.
You will also enjoy the added convenience of zero cash withdrawal fees at our ATMs in Asia’s top two commercial and financial hubs apart from China.
Your DBS debit card can withdraw CNY cash from non-DBS ATM machine through your pre-defined primary RMB account and withdraw cash from any RMB accounts linked to your debit card within DBS ATM machine. If you have any question, please do not hesitate to contact your relationship manager or call our 24 hour customer service hotline: 4008 208988.PIN:
You must use a 6-digit PIN as your transaction PIN when using the card. You can change your PIN at any DBS Bank branch or ATM.Report a Lost Card
If your card is lost or stolen, please call our 24-hour customer service hotline immediately to report the loss. After reporting the loss through our customer service hotline, please come in person to a DBS Bank branch with your valid identification to cancel the report, apply for a new card, or to terminate the card.Retained Card
If your card has been retained by the ATM due to a machine or operational error, please come in person with your valid identification within seven working days to any DBS Bank branch to retrieve your card. If your card was retained by another bank’s ATM, please follow the card retrieval procedure specified by the relevant bank.E-cash
IC Card e-cash wallet is dedicated to small amount purchase. It support both load and unload with your e-cash account. Non-contact payments with no need to enter password and swipe your debit card for payments under RMB1, 000 at POS terminals with the “UnionPay QuickPass” logo within China. The e-cash wallet cannot report loss, has no interest and does not support pre-authorization.
Notes: e-cash service require to be activated in DBS Counter.
For enquiries, please visit our branches or call our 24-hour customer service hotline: 4008 208988.
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