Go with eStatement, Keep the Earth Green
The eStatement service is now available in DBS China and you can log into personal iBanking to review monthly combined/account eStatement.
For easy process, with effective from July 1, 2014, we will no longer delivery any monthly paper statement to the target customers. If you still need to keep paper statement service, please call our hotline at 400 820 8988 or visit any branch for the application by Jun 15, 2014.
Being a bank with strong social responsibility, DBS China advocate to protect the environment and invite you to join us to save the planet as well as the more convenient banking solution. Go with eStatement, keep the Earth Green.
Step 1: Visit https://internet-banking.dbs.com.cn to log into personal iBanking
Step 2: in "Transaction Mode", select "Accounts" -> "Statement"
Step 3: select "Accounts" -> "Statement" -> "View eStatement"
Step 4: select the Statement Type and month to review eStatement
|Q1:||Which kind of customers could enjoy the service of monthly eStatement?|
|A:||All DBS individual customers who applied for personal iBanking could log into iBanking to review monthly combined/account eStatement.|
|Q2:||Can I receive my paper statement once I have monthly eStatement?|
|Q3:||How do I review eStatement?|
|A:||Log into DBS personal iBanking "Transaction Mode", select "Account" -> "Monthly eStatement" -> "View Monthly eStatement"|
|Q4:||When the eStatement be generated?|
|A:||eStatement Cycle Day for the Customer is around the 5th day of every month.|
|Q5:||Can I review my previous month’s eStatement?|
|A:||You can view eStatement at DBS personal iBaning that are up to 12 months old. However, DBS eStatement was generated since Mar 2014.|
For enquiries, please contact our 24-hour customer service hotline at 4008208988.