At a Glance

DBS CN is committed to satisfy customers’ banking needs and a high level of banking security as well. We are pleased to introduce DBS Secure Device to enhance internet and mobile banking security.

Supreme Security

Security clearance is further enhanced with the simultaneous use of SMS OTP and Secure Device.

Quicker Access

You may conduct several transactions with lower security via DBS iBanking or DBS mBanking directly upon inputting your Username and Password. The SMS OTP or Secure PIN is no longer required for this.

Simpler Login

We have made logging into DBS mBanking easier. Your DBS iBanking Username and Password will become the same as the ones for DBS iBanking.

Portable Device

Secure Device is easy to carry which can benefit your banking on-the-go.

What is a Secure Device

The Secure Device, on top of the current SMS OTP, is an additional gateway to enhance internet and mobile banking security.

It is a small, portable electronic device, which generates random Security PIN for one-time use, required to log on and transact on DBS iBanking and DBS mBanking.

It is designed for the tightening of the authentication process. For certain internet and mobile banking transactions that require a higher level of authentication, security clearance is further enhanced with the simultaneous use of SMS OTP and Secure Device.

Where I can get Secure Device

You can take your ID documents and visit any DBS CN branch for device collection.

User Guideline

Scenario 1:

Scenario 2:

Scenario 3:

When I need to use it

Service Type	What you need
Login Mode: -Use online banking user name and password to directly login to the inquiry mode
Customer Login Inquiry Mode (Account brief information could be quickly checked)	x		x
Customer Login transaction Mode	✓	Or	✓
Low Risk Transaction: -After Login Transaction Mode no additional certification
Transaction History	x		x
FCY Account Opening	x		x
Funds Transfer to Own Account	x		x
Funds Transfer to Other DBS/Bank Account/Initiate Overseas Remittance <50,000 rmb	x		x
Change Limit-Decrease	x		x
Manage Payee/Manage Beneficiary	x		x
Transfer Overview/Overseas Transfer Overview	x		x
Fixed Deposit Opening	x		x
Call Deposit Opening	x		x
Change Fixed Deposit Maturity Instruction	x		x
Make Call Deposit Request	x		x
View Investment Summary	x		x
Risk Profile Update/Inquiry	x		x
Purchase Structured Investment Products/Inquiry/Cancel Structured Investment Products	x		x
Onshore Unit Trust-Subscription, Redeem/Switch, Order Cancellation	x		x
Foreign Currency Exchange	x		x
View eStatement	x		x
Medium Risk Transaction:
Funds Transfer to Other DBS/Bank Account/Initiate Overseas Remittance >=50,000 rmb or <=100,000 rmb	x		✓
High Risk Transaction:
Funds Transfer to Other DBS/Bank Account/Initiate Overseas Remittance >100,000 rmb*	✓	And	✓
Add Payee/Add Beneficiary	✓		✓
Change Limit-Increase	✓		✓
Update Personal Information	✓		✓
Update Mailing Address	✓		✓
Update Card Limit	✓		✓
Manage Alerts	✓		✓
Remarks:
SMS OTP	Secure PIN

FAQs

For enquiries

Useful Links

• iBanking Terms and Conditions